We keep up to date with the latest features and technology of 3Dexperience. Our managed model primarily as remote support, however if required combination of onsite-offshore support also provided.
BWC has experience of providing multiple PLM versions and also customers in Europe, India and other geographies. Typical support services would have SLA including response and resolution time.Typical Support Approach
Ensure availability of PLM for operational support
Dedicated team for PLM support – L2 and L3
Defined SLA for committed response and resolution
Support options for 24 x 7 support and helpdesk
Close review and monitoring.
BWC Labs Pvt. Ltd.
302, Future 1, New DP Road,Aundh, Pune 411007, Maharashtra, India.
123 Walking Horse Way Cedar Park, TX 78613,