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Achieve new heights of performance with
3DEXPERIENCE Managed Services.

Experience the next level of operational excellence designed
to streamline your processes.

Innovate your way to 3DEXPERIENCE Managed Services, the key to unlocking streamlined business processes.

At BWC, we ensure seamless operations post-deployment with our comprehensive 3DExperience Managed Services. Our dedicated Level 2, 3 and 4 Maintenance teams are formed before deployment, trained in processes, and equipped with the necessary tools. We provide Early Life Support during the initial high influx of incidents, which decreases as the system matures. As incidents reduce, our team acquires knowledge for subsequent deployments, ensuring continuous, expert support. Utilizing an onsite and offshore model, we offer efficient, cost-effective solutions to keep your operations running smoothly.

Our flexible and scalable 3DEXPERIENCE managed services is built on a strong foundation of application knowledge and extensive support experience. We deliver tailored solutions that adapt to your evolving needs, ensuring optimal performance and continuous improvement for your operations. Partner with us and experience the reliability and expertise that drive success in today’s competitive landscape.

Reasons why Client’s approach BWC for 3DEXPERIENCE managed services

Our Services-PLM

Support

• Incident Problem & Change Management
• Service Requests
• Platform support
• End user support
• Environment Support
• Security

Break Fix & Minor Enhancements

• Error Correction / Break fixes
• Minor Enhancements (up to 10 hours of effort)
• Regression Testing
• Technical Testing
• End user Support
• Respond to functonal queries
• Administration

L4 enhancements

• L4 Major Enhancements are planned & Executed on Specific requirements.
• Training & handholding support

Our 3DEXPERIENCE Managed Services Include

From seamless integration to expert support, we ensure your business thrives in today’s competitive landscape. Dive into unparalleled efficiency and innovation with our comprehensive suite of 3DEXPERIENCE Managed Services which includes:

Application Monitoring

Our expert management ensures seamless planning, execution, and monitoring of your applications. Additionally, our robust integration with ERP and other enterprise applications enhances data flow and operational efficiency.

Incident & Change Management

Our expert team ensures swift resolution of incidents, minimizing downtime and maintaining system integrity. With proactive incident handling, we guarantee uninterrupted workflow and maximum uptime. Moreover, our Change Management process ensures smooth transitions and minimizes disruptions during system upgrades or modifications.

We provide proactive, efficient Incident and Change Management solutions, allowing you to focus on your core business activities while we handle the complexities of managing your 3DExperience environment.

Bug Fix and Minor/Major Enhancements

Our 3DExperience Managed Services ensure your system remains robust and efficient through comprehensive bug fix solutions and both minor and major enhancements. Our dedicated team promptly addresses any bugs, ensuring minimal disruption to your operations.

Our experts proactively implement minor enhancements to improve functionality and user experience, while strategically planning and executing major enhancements to align with your evolving business needs.

System and Application Server Administration

Our PLM Managed Services handle all aspects of server management, from routine maintenance and performance optimization to security updates and troubleshooting. We proactively monitor your system to identify and resolve issues before they impact your operations.

By ensuring optimal server performance and reliability, BWC allows you to focus on your core business activities while we manage the technical details, providing a stable and secure 3DExperience environment tailored to your needs.

Service Request Management

We provide exceptional Service Request Management with dedicated end-user support. Our team promptly addresses service requests, ensuring swift resolutions and minimal disruption to your workflow. We provide comprehensive support to end users, assisting with any issues or queries to enhance their experience and productivity.

By efficiently managing service requests and delivering top-tier user support, BWC ensures that your 3DExperience platform operates smoothly and effectively. Trust us to keep your operations running seamlessly, allowing your team to focus on innovation and growth while we handle the technical support.

Why BWC For Your 3DEXPERIENCE Managed Services

  • Our PLM Managed Services ensure early ROI.
  • Consulting and Template driven services to understand customer better.
  • Our system downtime optimization strategy is employed to reduce switchover time, further enhancing efficiency.
  • Standardize processes through OOTB alignment to limit customization.
  • CIMdata Certified Consultants to provide global best practices, along with an agile and senior team dedicated to meeting customer needs.
  • Utilizing a workshop & CRP driven methodology, along with our own tools and solutions, we expedite various business processes, ensuring better user adoption.

Looking for Other 3DEXPERIENCE Services?

3DEXPERIENCE Implementation

Enhance innovation with the latest feature advancements in 3DEXPERIENCE implementation platform.

3DEXPERIENCE Upgrade

Enhance innovation with the latest feature advancements in 3DEXPERIENCE platform.

3DEXPERIENCE Data Migration

Understand the limitations and identify the inefficacy of your existing PLM software with our 3DEXPERIENCE Data Migration services.

3DEXPERIENCE Integration Services

Incorporate existing systems and simplify business processes with our 3DEXPERIENCE Integration & Migration services.

Experience a Smooth Transition with Brainwave

Discover the path to success with our 3DEXPERIENCE Implementation Services. Connect with us today to embark on a transformative journey.

FAQs

The 3DEXPERIENCE platform comprises a suite of interconnected applications designed to streamline and enhance different aspects of your business. This includes applications for product design and development, simulation, manufacturing, project management, and collaboration. For example, CATIA facilitates advanced 3D product design, ENOVIA manages product data and lifecycle, and SIMULIA enables realistic simulation. These applications work cohesively to improve collaboration, innovation, and efficiency across your entire business workflow.
Our approach to 3DEXPERIENCE implementation involves a meticulous process. We start with a thorough analysis of your current systems and business processes. Based on this assessment, a customized implementation plan is devised, ensuring minimal disruption and maximum efficiency. Our experienced team collaborates closely with your stakeholders, providing training, support, and regular communication throughout the implementation process to guarantee a successful integration of 3DEXPERIENCE into your organization.
Our 3DEXPERIENCE Integration services are highly flexible and tailored to meet the unique needs of each client. We begin by understanding the specific requirements and challenges of your company. Brainwave then designs a personalized 3DEXPERIENCE integration solution that aligns with your business processes and goals. Whether it’s adapting to existing workflows, accommodating specific data structures, or incorporating industry-specific functionalities, our Integration services are designed to be adaptable and customizable to ensure a seamless fit with your company’s requirements.
Data migration is a critical aspect of 3DEXPERIENCE implementation as it ensures the seamless transfer of your existing data into the new system. This process is crucial for maintaining continuity in your business operations and preserving historical information. Proper data migration guarantees that your team can access and utilize essential information without disruptions, enabling a smooth transition to the enhanced capabilities offered by the 3DEXPERIENCE platform. It’s a key step in maximizing the benefits of your PLM system.